Information handling record
Privacy, plainly.
This policy explains what Lanix Detailing collects through this website, why we collect it, who helps us process it, and the choices available to you.
01 / Scope
Who this policy covers
Lanix Detailing (“Lanix,” “we,” “us,” or “our”) operates Lanix Aircraft Care and Lanix Auto Detailing from San Diego, California. This policy applies to information collected through lanixaircraftcare.com, including aircraft and automotive service requests.
02 / Collection
Information we collect
Information you provide
- Contact information, including your name, phone number, and optional email address.
- Service information, including aircraft or vehicle type, make or model, requested services, airport, FBO or hangar reference, service address, parking type, requested date and time window, urgency, and notes.
- Communications you send to us by phone, text, email, social media, or through the website.
Information collected automatically
Our hosting and security providers may process IP address, browser and device information, request timestamps, referring pages, requested URLs, and security signals needed to deliver and protect the site. We do not currently use advertising pixels, session recording, or behavioral analytics.
03 / Use
How we use information
- Respond to your request, prepare a quote, confirm availability, schedule service, and communicate about the requested work.
- Provide, support, document, and improve our services.
- Protect customers, personnel, aircraft, vehicles, facilities, and the website from fraud, abuse, or security threats.
- Meet legal, accounting, insurance, and operational requirements and resolve disputes.
Submitting a request allows us to call or text the number you provide about that request. We do not use a submitted number for unrelated automated marketing without any additional consent required by law.
04 / Providers
How information is disclosed
We disclose information only as reasonably needed for the purposes described above:
- Cloudflare hosts, delivers, and protects the website and performs the Turnstile security check.
- Web3Forms processes service-request details so they can be delivered to our business email.
- Telegram delivers a copy of the request to the authorized Lanix account for prompt response.
- CARTO and OpenStreetMap contributors support the service-area map. Map requests may include IP address and ordinary browser request information.
- Professional advisers, insurers, authorities, or other parties when reasonably necessary to comply with law, protect rights and safety, or complete a business transaction.
If you follow the Instagram link, Instagram’s own privacy practices apply to that visit.
05 / Sale and tracking
We do not sell personal information
We do not sell personal information for money, share it for cross-context behavioral advertising, or allow third parties to track your activity across unrelated websites for targeted advertising.
Because the site does not currently perform cross-site behavioral tracking, browser “Do Not Track” and Global Privacy Control signals do not change how the site operates. If our practices change, we will update this policy and honor legally required opt-out signals.
06 / Retention
How long we keep information
Unconverted website requests are generally retained for no longer than 24 months after the last interaction. If you become a customer, relevant communications and service records may be kept longer when reasonably needed for warranty, safety, insurance, tax, accounting, dispute-resolution, or legal purposes. Security logs are retained according to our providers’ operational schedules.
We delete or de-identify information when it is no longer reasonably needed, subject to backup cycles and legal obligations.
07 / Choices
Your privacy requests
You may ask what personal information we maintain about you, request a correction or deletion, or submit a Nevada request not to sell covered information. We do not currently sell covered information.
Email info@lanixaircraftcare.com with the subject “Privacy request,” or call (858) 342‑4405. Describe your request and the contact information used when you reached us. We may need to verify your identity before acting. Authorized agents should provide evidence of their authority.
08 / Security
How we protect information
We use HTTPS, restricted administrative access, encrypted service credentials, bot protection, request limits, input validation, and reputable service providers. No internet transmission or storage system can be guaranteed completely secure, so please use the form only for the operational details requested.
09 / Children and changes
Additional information
The site and services are not directed to children under 13, and we do not knowingly collect their personal information.
We may update this policy as our services or legal obligations change. We will post the revised policy here, update the date above, and provide additional notice when required.
10 / Contact
Questions about privacy
Lanix Detailing · San Diego, California
info@lanixaircraftcare.com
(858) 342‑4405